Knowledge base

• General Questions

  FAQ

  • Our company is NOT "Rescue Skin Today" if you have charges on your Credit Card
  • What is RxESCUESKIN?
  • RxESCUESKIN Giftcards and Discount Codes
  • Will I experience any kind of initial breakout when first using RxESCUESKIN?
  • How long does a bottle last?

• Products & Science

  Science behind RescueSkin

  • What is Human Bone Marrow Stem Cell Conditioned Media?
  • What type of stem cells do you use?

  Ingredients

  • Where can I find a list of the ingredients?
  • Is RxESCUESKIN all natural?
  • Are your formulations organic?
  • Are your products gluten free?

  Product use

  • Will RxESCUESKIN help my hyperpigmentation, dark spots, sun spots or melasma?
  • What are your recommendations by age group for Rescue?
  • Do I use RxESCUESKIN with sunscreen?
  • Can I use with makeup?
  • Can I use it with Retinol?
  • Can I use RxESCUESKIN for after sun skin care?

  See all 10 articles

• My Account & Subscriptions

  Account Settings

  • Help! I forgot my password.
  • How do I change my shipping address?
  • Can I change my email address?
  • I forgot my email address used to log in to my account. Help!
  • Terms & Conditions

  Subscription Settings

  • How do I create an account?
  • How do I modify my subscription order?
  • Can I pause my subscription or skip my next shipment?
  • How do I change my delivery address?
  • When will I be billed?
  • How do I change my subscription?

  See all 8 articles

• My Orders & Shipping

  Returns

  • RxESCUESKIN 30 Day Satisfaction Guarantee

  My Orders

  • My ordered was damaged in shipping. Help!
  • Help! I received the wrong item.
  • When will I be billed?

  Shipping

  • When will my order ship?
  • How do I track my order?
  • Help! My order says delivered, but I didn’t receive it.
  • Help! My order went to the wrong address.
  • What is your shipping policy?

• Payments

  Other Payment Options

  • QuadPay
  • ApplePay